Privacy Policy

This Privacy Policy describes how www.mykompy.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact Information

If you have any questions about this Privacy Policy, want more information about our privacy practices, or wish to make a complaint, please contact us by email at rr@mykompy.com or by mail at:

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual as “Personal Information.” See below for more details on what Personal Information we collect and why.

1. Device Information

   • Purpose of Collection: To load the Site accurately for you and to perform analytics on Site usage to optimize our services.
   • Source of Collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
   • Disclosure for a Business Purpose: Shared with our analytics providers and hosting partners.
   • Personal Information Collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

2. Order Information

   • Purpose of Collection: To provide products or services to you, fulfill our contract, process your payment information, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and provide you with information or advertising related to our products or services.
   • Source of Collection: Collected from you through our WooCommerce platform.
   • Disclosure for a Business Purpose: Shared with our payment processors, shipping providers, and other vendors as needed to fulfill your order.
   • Personal Information Collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

3. Customer Support Information

   • Purpose of Collection: To provide customer support.
   • Source of Collection: Collected from you when you contact us for assistance.
   • Disclosure for a Business Purpose: Shared with our customer support providers, if applicable.
   • Personal Information Collected: Details of your communications with us, including any information you provide when requesting support.

Minors

The Site is not intended for individuals under the age of 16. We do not knowingly collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:

• We use WooCommerce to power our online store. You can read more about how WooCommerce uses your Personal Information here: https://automattic.com/privacy/.
• We may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request, or protect our rights.

Behavioural Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

• We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
• We may use plugins and third-party marketing apps that collect information about your activity on our Site and share it with advertising partners.

You can opt out of targeted advertising by:

• Facebook
• Google
• Bing

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

Using Personal Information

We use your Personal Information to provide our services to you, including offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you updated on new products, services, and offers.

GDPR (if applicable)

If you are a resident of the European Economic Area (EEA), you have the right to access the Personal Information we hold about you, port it to a new service, and ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us using the contact information above.

CCPA (if applicable)

If you are a resident of California, you have the right to access the Personal Information we hold about you, port it to a new service, and ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us using the contact information above.

Cookies

We use cookies to enhance your browsing experience and provide our services. You can manage your cookie preferences in your browser settings. For more information on our use of cookies and how to manage them, visit www.allaboutcookies.org.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Complaints

If you would like to make a complaint, please contact us using the information provided under “Contact Information” above. If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.